PotterSlots Terms and Conditions

Welcome to PotterSlots. These Terms and Conditions govern your access to and use of our website located at https://potterslots.com, as well as all services, games, promotions, and features we provide. By registering an account or using our platform, you agree to be bound by these terms in full. We encourage you to read them carefully before proceeding. If you have any questions, our support team is available via live chat or at support@potterslotssupport.com.

1. Acceptance of Terms

At PotterSlots, we require all users to accept these Terms and Conditions prior to creating an account or placing any wagers. By accessing our services, you confirm that you have read, understood, and agreed to comply with all provisions set out in this document. We reserve the right to update or modify these terms at any time, and we will notify you of material changes. Your continued use of our platform following any such update constitutes acceptance of the revised terms.

2. Eligibility and Registration

Our PotterSlots platform is intended solely for adults. To register and use our services, you must meet the following requirements:

• You must be at least 18 years of age, or the legal gambling age in your jurisdiction, whichever is higher.
• You must not reside in or access our services from any restricted territory listed in these terms.
• You must provide accurate, truthful, and up-to-date personal information during registration.
• You must not hold more than one account on our platform at any time.
• You must not use a VPN, proxy, or any IP-masking technology to circumvent geographic restrictions.

We reserve the right to verify your identity at any time and to suspend or close accounts where eligibility requirements are not met.

3. Restricted Jurisdictions

Here at PotterSlots, we do not offer services to residents or players physically located in the following countries or territories:

• Afghanistan, Canada (New Brunswick & Ontario), China, Cuba, Central African Republic
• DR Congo, Haiti, Iran, Iraq, Israel, Libya, Myanmar, North Korea
• Russia, Somalia, South Sudan, Syria, United States of America
• Yemen, Venezuela

If we detect that a player is accessing our services from a restricted jurisdiction — including through a VPN or proxy server — we reserve the right to void any winnings and close the account immediately. It is your responsibility to ensure that online gambling is lawful in your jurisdiction before using our services.

4. Account Security and Responsibility

We at PotterSlots take account security seriously. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity conducted through your account. You agree to notify us immediately if you suspect any unauthorised access to your account. We will not be held liable for any losses arising from your failure to safeguard your account details.

5. Deposits, Withdrawals, and Payments

5.1 Deposits

Our PotterSlots cashier supports fiat currencies including EUR, USD, CAD, AUD, NZD, PLN, SEK, and NOK, as well as cryptocurrencies including BTC, ETH, XRP, and others processed via Coinspaid. The minimum deposit required to qualify for a bonus is €30 (or equivalent: PLN 120, SEK/NOK 300). Your account currency is locked to your chosen deposit currency.

We accept the following payment methods:

• Fiat: Visa, Mastercard
• Crypto: BTC, ETH, XRP, and additional cryptocurrencies available in the cashier

5.2 Withdrawals

At PotterSlots, withdrawal requests are processed subject to identity verification. The minimum withdrawal amount is $100 per transaction. Maximum withdrawal limits are $5,000 per transaction and $10,000 per 10 business days. Fiat withdrawals are returned to the original deposit card only; cryptocurrency withdrawals are sent to your designated wallet. We may apply a pending period of up to 48 hours, during which identity documents must be submitted. After the pending period, additional processing of up to 5 business days may apply, and withdrawals of $5,000 or more may be subject to audit periods of up to 7 business days.

VIP members benefit from enhanced withdrawal limits as part of our points-based VIP programme.

6. Bonuses and Promotions

Our PotterSlots welcome offer provides new players with up to £2,000 in bonus funds, 200 free spins, and 1 Magic Wheel spin. All bonuses are subject to a 35x wagering requirement applied to the combined deposit and bonus amount. Additional promotional rules include:

• Minimum qualifying deposit: €30 (or currency equivalent)
• Free spin winnings are capped at a maximum cashout of €100
• No-deposit bonuses carry a 50x wagering requirement
• Bonus abuse, collusion, or attempts to circumvent wagering requirements will result in forfeiture of bonus funds and potential account closure

We also offer ongoing promotions including Daily Rewards, Wheel of Luck, Deposit Stamps, Perks, Progressive Cashback, and additional deposit bonuses and free spins. All promotions are governed by specific terms available on the relevant promotion page.

7. Loyalty and VIP Programme

We reward loyal players through our PotterSlots loyalty programme. Points are earned through regular play and can be converted into bonus funds. Our VIP programme offers enhanced benefits including higher withdrawal limits, exclusive perks, and dedicated support. Participation in our loyalty scheme is subject to our promotional terms and we reserve the right to amend or withdraw programme benefits at any time.

8. Game Rules and Fair Play

We offer 3,750+ games across multiple categories, including slots, jackpots, live dealer tables (blackjack, baccarat), live keno and lotto, instant games, and our Spin Zone. All games are provided by licensed third-party software providers, and results are governed by certified random number generators. We do not accept responsibility for disruptions caused by third-party provider failures. In the event of a technical malfunction during gameplay, affected bets may be voided at our discretion.

9. Responsible Gaming

We are committed to promoting responsible gambling across our PotterSlots platform. We provide tools including deposit limits, session limits, self-exclusion options, and cooling-off periods. We urge players to gamble responsibly. If you believe you may have a gambling problem, please contact our support team or seek assistance from a recognised responsible gambling organisation. We reserve the right to impose limits or close accounts in the interest of player welfare.

10. Prohibited Activities

You agree that while using our services, you will not engage in any of the following:

• Fraudulent activity, money laundering, or any illegal conduct
• Using bots, automated software, or any unfair technical advantage
• Exploiting errors, glitches, or loopholes in our platform or games
• Accessing our services via VPN or IP-masking tools
• Opening multiple accounts or attempting to circumvent account restrictions
• Providing false information during registration or verification

Violation of any of the above may result in immediate account suspension, forfeiture of winnings, and referral to relevant legal authorities.

11. Intellectual Property

All content published on our website — including logos, graphics, text, game assets, and software — is the intellectual property of PotterSlots or its licensors. You may not reproduce, distribute, or commercially exploit any content without our prior written consent.

12. Limitation of Liability

We provide our services on an "as is" basis. We do not guarantee uninterrupted or error-free access to our platform. To the fullest extent permitted by applicable law, we exclude all liability for indirect, incidental, or consequential losses arising from your use of our services. Nothing in these terms limits our liability for fraud or any matter that cannot be excluded by law.

13. Governing Law and Disputes

These Terms and Conditions are governed by applicable law as determined by our operating jurisdiction. In the event of a dispute, we encourage you to contact us in the first instance at support@potterslotssupport.com. We are committed to resolving complaints fairly and promptly. Unresolved disputes may be referred to an independent adjudication body where applicable under our licensing framework.

14. Contact Us

If you have any questions regarding these Terms and Conditions or any aspect of our PotterSlots services, please do not hesitate to reach out to us. We are available via live chat directly on our website or by email at support@potterslotssupport.com. Our support team operates in English, French, Polish, and German.