PotterSlots Casino Privacy Policy

At Potter Slots, we are committed to protecting your personal information and respecting your right to privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you visit and use our website at https://potterslots.com. By accessing our platform, you acknowledge that you have read and understood this policy. We encourage you to review it carefully before using any of our services.

Who We Are

Here at PotterSlots, we operate an international online gaming platform offering slots, live dealer games, jackpots, and more. Our PotterSlots casino serves players across multiple jurisdictions and supports both fiat and cryptocurrency transactions. We act as the data controller in respect of the personal information we collect from you through our website and services.

Information We Collect

When you register and use our Potter Slots platform, we may collect the following categories of personal data:

• Full name, date of birth, and contact details (email address, phone number)
• Billing and payment information, including card details and cryptocurrency wallet addresses
• Identity verification documents required for KYC compliance (passport, national ID, proof of address)
• Account activity data, including deposits, withdrawals, game history, and bonus usage
• Device and technical data such as IP address, browser type, operating system, and session logs
• Communications you send us via live chat or email at support@potterslotssupport.com
• Geolocation data used to enforce our restricted country policies

How We Use Your Information

At PotterSlots Casino, we process your personal data for the following purposes:

• To create, manage, and maintain your player account
• To verify your identity and age as required by applicable regulations
• To process deposits and withdrawals through your chosen payment method
• To deliver our Welcome Bonus, Free Spins, Daily Rewards, Cashback, and other promotional offers
• To detect and prevent fraud, money laundering, and other unlawful activity
• To enforce our Responsible Gaming obligations, including self-exclusion tools
• To provide customer support and respond to your inquiries
• To send you marketing communications where you have given consent
• To comply with our legal and regulatory obligations

Legal Basis for Processing

Our PotterSlots team processes your personal data on the following legal grounds:

Contractual Necessity

We process certain data because it is necessary to perform the contract we have with you — namely, providing you access to our gaming services, processing payments, and managing your account.

Legal Obligation

We are required by law to collect and retain certain data for anti-money laundering (AML), Know Your Customer (KYC), and fraud prevention purposes. Identity documents submitted within 48 hours of a withdrawal request are handled under this basis.

Legitimate Interests

We at PotterSlots may also process data where we have a legitimate interest in doing so, such as improving our services, securing our platform, and detecting misuse — including the prohibition of VPN or IP-masking tools.

Consent

Where required, we will ask for your explicit consent before sending marketing materials or using non-essential cookies. You may withdraw consent at any time.

Cookies and Tracking Technologies

Our Potter Slots website uses cookies and similar technologies to enhance your browsing experience, analyse site traffic, and personalise content. We use both session cookies and persistent cookies. You can manage your cookie preferences through your browser settings; however, disabling certain cookies may affect the functionality of our platform.

Data Sharing and Third Parties

We do not sell your personal data to third parties. However, at PotterSlots Casino, we may share your information with the following categories of recipients:

• Payment processors: Including Visa, Mastercard, and cryptocurrency providers via CoinsPaid, to facilitate transactions
• Game providers: Including Lucky Streak and other software studios that power our 3,750+ game library
• Identity verification services: Third-party KYC and AML compliance partners
• Regulatory and law enforcement authorities: Where we are legally obliged to disclose information
• IT and hosting providers: Who assist us in operating and securing our platform

All third-party providers we engage are contractually bound to handle your data securely and in accordance with applicable data protection laws.

International Data Transfers

As a multi-jurisdiction platform, our Potter Slots services may involve transferring your personal data to countries outside your country of residence. Where such transfers occur, we ensure appropriate safeguards are in place — such as standard contractual clauses or equivalent mechanisms — to protect your data in accordance with applicable privacy laws.

Data Retention

We at PotterSlots retain your personal data for as long as your account is active and for a period thereafter as required by our legal obligations. In most cases, we keep account records for a minimum of five years following account closure to meet AML and anti-fraud regulatory requirements.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data held by our PotterSlots Casino:

• Right of access: You may request a copy of the personal data we hold about you
• Right to rectification: You may ask us to correct inaccurate or incomplete data
• Right to erasure: You may request deletion of your data, subject to our legal retention obligations
• Right to restrict processing: You may ask us to limit how we use your data in certain circumstances
• Right to data portability: Where applicable, you may request your data in a structured, machine-readable format
• Right to object: You may object to processing based on legitimate interests or for direct marketing purposes

To exercise any of the above rights, please contact us at support@potterslotssupport.com. We will respond to your request within the timeframes required by applicable law.

Security Measures

We take data security seriously at Potter Slots. We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure. These include SSL encryption, secure server infrastructure, access controls, and regular security assessments.

Restricted Countries and Compliance

Our PotterSlots platform is not available to residents of certain jurisdictions, including the United States, Russia, Canada (New Brunswick and Ontario), Israel, China, Iran, North Korea, and other restricted territories. We use geolocation data and identity verification to enforce these restrictions and ensure compliance with applicable laws.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will notify you via email or a prominent notice on our website. We encourage you to review this page periodically. Continued use of our Potter Slots services following any update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your personal data at PotterSlots Casino, please do not hesitate to reach out to our support team:

• Email: support@potterslotssupport.com
• Live Chat: Available directly on our website at https://potterslots.com

We are here to help and will do our best to address your concerns promptly and transparently.